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Debt Recovery and Debt Collection

FREE Commercial Debt Recovery and Debt Collection Agency

Your business receives 100% of the money it’s owed! Your debtor pays our fee under Late Payment Legislation!

FREE

  • Accent’s debt recovery and debt collection agency service is supplied completely free of charge to the creditor.
  • You will not be asked to pay any charges, commission or fees, and the debtor pays our costs in accordance with late payment legislation.

FAST

  • Many of the invoices we are instructed to recover payment of are paid immediately, over 50% are paid within 7 days and over 80% are paid within 14 days.
  • You will receive 100% of the invoice sums you are owed whether it takes us 1 day or 14 days to recover payment.

SIMPLE

  • All we need to get started on your debt recovery is a completed instruction form and a copy of the unpaid invoices.
  • You can instruct us in just a few minutes by completing our online debt collection instruction form.

EFFECTIVE

  • Accent’s expert application of late payment legislation combined with our experience, persistence and professionalism produces an industry-leading debt recovery success rate of 84%

How does free debt recovery and debt collection work?

At Accent Commercial Debt Recovery, we believe that you should not have to pay a single penny to recover payment of invoices that have not been paid for on time, and the Government agrees with us! Creditors are provided with a statutory entitlement to claim debt recovery costs under The Late Payment of Commercial Debts Regulations 2013. When you instruct Accent, we claim the debt recovery costs from the debtor on your behalf in addition to the principal invoice sums you are owed.

We claim Debt Recovery costs from the Debtor

The costs we claim from debtors are legally enforceable under current commercial late payment legislation and enable us to offer a completely free of charge to the creditor service. Creditors are not required to pay any costs or charges to instruct us, and there is no fee or commission to be paid once we recover payment. Creditors receive 100% of the money they are owed and a free debt recovery service, and debtors pay 100% of the debt collection costs and charges.

If your invoices have not been paid and the debtor is ignoring your attempts to recover payment or is making up excuses to delay payment, there will no doubt be other creditors who are chasing the debtor for payment and who are receiving the same treatment. In most cases, the reason for this behaviour is simply that the debtor does not at present have enough money to pay all of its creditors. The debtor will be prioritising which creditors get paid first and usually. They will be the creditors that are the first to take debt recovery action.

Your invoices will be first in the queue for payment

Accent’s debt collection agency process is all about getting your invoices to the front of the queue for payment as quickly as possible. As soon as we contact the debtor, they will be in no doubt that you are serious and that you are no longer prepared to be ignored or listen to their excuses.

In the vast majority of cases, being put on Notice of intended legal proceedings by Accent Commercial Debt Recovery will be enough to elicit a response from even the most unresponsive debtor. Experience has equipped us to deal with even the most sophisticated or fervent of excuses for non-payment, and our determination and persistence in educating the debtor on the serious consequences of legal proceedings results in payment in over 80% of the instructions we undertake.

Accent represents businesses of all sizes in all sectors

Our debt collection agency service is available to any business that has supplied goods or services to another business and has not received payment within the agreed payment terms. Please note that in the absence of agreed payment terms, current legislation states that payment becomes due 30 days following the invoice issue date.


We work on behalf of businesses of all sizes in all sectors throughout the UK. Whether you are a large company or a small business late payment legislation applies. Accent’s debt recovery service is available to recover payment of your invoices on a no cost to the creditor basis. Accent has recovered payment of invoices for over 6,000 businesses, from self-employed contractors to FTSE 250 companies. We have recovered debts ranging in value from £750 to over £1,000,000.

84% of debts are paid in full within 14 days

Our business debt recovery process takes a maximum of 14 days. During the process over 80% of cases will be paid in full, many within a few days and some as soon as we contact the debtor, all at no cost to the creditor.

If we are unable to recover payment, our service is Free of Charge

In a small number of cases, it will not be possible for us to recover payment of your invoices within 14 days. Frustratingly some debtors will simply ignore us or refuse to pay until legal action is taken against them. Sadly in some cases, the business will be unable to pay its debts and will be about to go out of business.



If for whatever reason we are unable to recover payment of your unpaid invoices our service is completely free of charge. Accent debt collection will only receive payment when we are successful and when we are successful it is the debtor that pays us.

Don’t just take our word for it. Read our independently submitted reviews and hear what our clients say about our free commercial debt recovery and debt collection agency service and the results we achieve.

What are the benefits of using Accent Debt Recovery?

If you have supplied services on time or delivered goods on time, you should be paid on time. When you’re not, chasing for payment costs your business money in wasted time and effort, which ultimately impacts your business’s profitability. You have a legal right under late payment legislation to be paid within the agreed payment terms for the work you do. In accordance with the legislation, if invoices are not paid on time, the debtor is liable to pay the debt recovery costs.

We enforce Late Payment Legislation and get your invoices paid

Accent enforces your legal rights, get your invoices paid, and provides your business with a completely free-of-cost debt collection agency service.

The clients Accent work on behalf of and represent benefit from:

  • No more stressful chasing of unpaid invoices
  • No more frustrating excuses from debtors
  • Educating late payers that your invoices must be paid on time
  • Receiving 100% of the invoice sums owed
  • More positive cash flow and increased profitability
  • A completely free-of-cost debt recovery solution

Chasing for payment of invoices that have not been paid on time can be stressful and frustrating. It also takes up time that would be better spent on growing your business. In some cases, late payment can become a serious issue if a business cannot pay its suppliers on time. The excellent working relationships you have built with your suppliers could become strained simply because you have not been paid on time. Every week businesses in the UK that cannot pay their overheads and suppliers are forced to close while being owed money by debtors that would have cleared their debts.

The Law is on our side

One of the reasons that late payment has become such a problem is the reluctance of many businesses to use a debt recovery firm. This is understandable considering the poor reputation of some debt recovery practices and the methods they employ. Accent offers its clients an alternative, a debt collection service backed by Government legislation that enforces their legal right to be paid on time.

Accent’s debt recovery and debt collection service is 100% Cost Free and 100% Risk-Free

We are the most cost-effective commercial debt recovery company in the UK. Better than no win no fee debt recovery. There is no fee when we win! Instructing Accent is entirely risk-free. If, as in over 80% of the instructions we receive, we successfully recover payment of your unpaid invoices, you will receive 100% of the invoice sums. If we are unsuccessful, at least you will have the peace of mind and satisfaction that you pursued the debt and did not increase your losses.

Accent’s debt recovery process

Instructing us takes just a few minutes using our online account referral form. Enter your details and the debtor’s details along with a brief description on the nature of the debt and how it occurred. We will commence action as soon as we receive your completed instruction form and copy invoices. Initially, we will analyse the debtor’s credit profile and credit rating to determine the most appropriate course of action.  
  • Have any other creditors taken debt collection action against the debtor?
  • Are there any County Court Judgments registered against the debtor?
  • If so, have they been satisfied?
  • Does the debtor have any mortgages or loans?
  • If so, are they in Default?
  • Are there any Debentures registered against the debtor?
  • Do the debtor’s latest accounts indicate that they have the financial ability to settle your debt?

Don’t worry. We have access to the latest debt collection agency software and real-time information that will answer all of the above questions and more in just a few minutes, providing us with a detailed debtor profile and course of action to follow.

Negative cash flow is the cause of most late payments

Whilst we are proud of our information systems and search capabilities, we are also transparent. Therefore, we are pleased to advise you that in most cases of late payment, few of the potential questions we have highlighted above will be relevant. Late payment is almost exclusively due to cash flow constraints and debtors juggling their financial commitments.

Your invoices will be first in the queue for payment

Accent’s debt collection agency process is all about getting your invoices to the front of the queue for payment as quickly as possible. As soon as we contact the debtor, they will be in no doubt that you are serious and that you are no longer prepared to be ignored or listen to their excuses.

In the vast majority of cases, being put on Notice of intended legal proceedings by Accent Commercial Debt Recovery will be enough to elicit a response from even the most unresponsive debtor. Experience has equipped us to deal with even the most sophisticated or fervent of excuses for non-payment, and our determination and persistence in educating the debtor on the serious consequences of legal proceedings results in payment in over 80% of the instructions we undertake.

Same day debt recovey action with fast results

If we receive your completed debt recovery instruction form and copy invoices before 2 pm, we can usually commence an action and issue a Notice the same day. On day one of our instruction, we will issue the debtor with a Notice by post. On day two, we will send copies by email. When completing the account referral form, please supply as many email addresses as possible. Usually, the more people and departments within the business receive a copy of the Notice, the more quickly the debt will be paid. On day three, we will commence telephone contact with the debtor.

 

It is not unusual for debtors to make payment as soon as they receive our initial correspondence. If required, we will continue to contact the debtor by letter, email and telephone for 14 days. Our successful debt recovery rate at the end of the 14-day process is 84%.

 

In most cases, a series of professionally structured letters, emails and telephone calls demanding payment and explaining the serious consequences of non-payment and possible legal proceedings is enough to prompt payment.

Business to business debt recovery and debt collection agency

Please note we cannot accept instructions below £750.00 or non-commercial instructions, including those involving private individuals, personnel loans and residential rent arrears where The Late Payment of Commercial Debts Regulations 2013 does not apply.

Recent debt recoveries

Déjà vu Debt Recoveries

Déjà vu Debt Recoveries Here at Advocate, some clients refer debts every week, and others wait until year-end approaches before submitting a flurry of cases.

Taking legal action to recover a debt

In the unlikely event that it is not possible for us to recover payment, the information gathered during the 14-day process will allow us to recommend to our client the most appropriate and cost-effective further action. This could be the issue of County Court proceedings or Insolvency proceedings, in which case we would provide full details on the process and the costs involved. It is then our client’s decision on whether or not proceedings are issued.

 

In a small number of cases, the debtor will be insolvent and it will not be possible for them to settle the debt. With cases such as these where the debtor has no cash or assets, the costs involved in issuing legal proceedings would simply increase our client’s losses, and our advice would be to write off the debt and claim tax relief on the loss.

 

In cases where either it is financially unviable to pursue the debt through legal action or our client decides not to issue legal proceedings, Accent will close our file in the matter. Whatever the circumstances, when we close a file without recovering payment, the debt recovery services we have supplied are free of charge.

Proceedings are issued by our specialist debt collection solicitors

Should our client decide to issue legal proceedings, our file will be transferred to Accent’s solicitors who specialise in commercial debt recovery claims. They will issue proceedings in the name of and on behalf of our client, while Accent will continue to be our client’s point of contact working as an intermediary, and updating our client as the proceedings progress.

 

Prior to issuing a claim in the County Court, the client would be required to pay both the Court fee and solicitors issue fee. The Court fee and solicitors issue fee to be paid are dependent on the claim value and are added to the total amount claimed in Court. Both fees would be included in the total sum awarded to the client should they be successful in obtaining Judgment.

Winding up a company to recover a debt

The Court fees required to be paid to issue Insolvency proceedings total £1,880.00 and include the Court fee of £280.00 and the Official Receivers deposit of £1,600.00 to manage the Winding-up Petition. You should take into account that the purpose of issuing a Winding-up Petition is debt recovery and, therefore to force the debtor to pay the debt. Once the Petition is issued, if the debtor pays prior to the hearing, the £1,600.00 deposit will be returned to you. Similarly, if it becomes clear that the debtor is insolvent and it is not possible for them to pay the debt, we would recommend that the proceedings are stayed, and again the deposit would be returned to you.

 

In addition to the Court fees, you would be required to pay a process server’s fee of approximately £100.00 plus VAT to serve the Petition on the debtor, and the London Gazette cost of £79.40 plus VAT to advertise the Petition.

 

Should the Petition proceed to a hearing, the objective would be to recover all of the costs involved in issuing the Petition in addition to the principal debt.

Case Studies

Rogue Director Debt Recovery

Rogue Director Debt Recovery dvocate has successfully recovered £2.2K from a Gloucestershire builder; in a case, the client had fully expected to be settled in

Enforcing a County Court Judgment

A debtor’s credit rating and ability to obtain credit will be affected within days of a Judgment being registered against them. Should the debtor satisfy the Judgment within 28 of it being registered then they may apply to have the Judgment removed from the Register. If a Judgment is removed from the Register, then the debtor’s credit rating will be restored. If the debtor satisfies the Judgment after 28 days, it will be filed as satisfied. However, the effect on the debtor’s credit rating will last for six years.

Cost-effective Enforcement by High Court Officers

Despite the serious financial consequences of a Judgment, there is no guarantee that it will be paid. Unfortunately, many are not, and Enforcement may be required. Enforcing Judgment is the final phase of the debt recovery process. There are several options with the most often used and usually, the most cost-effective option being the instruction of Bailiffs or as they are now titled High Court Enforcements Officers.
The cost to instruct an HCEO is currently £66.00. Once this fee is paid the Judgment is transferred up to the High Court with an application for a Writ of Control. Once the Sealed Writ of Control has been returned by the High Court, the HCEO would send the debtor a Notice of Enforcement giving 7 working days to satisfy the Judgment in full.
Should the debtor fail to satisfy the Judgment, the HCEO would attend the debtor’s business premises to demand immediate payment. If the debtor is unwilling or unable to make full immediate payment, the HCEO will seize goods to be sold at auction.

Latest news

Rogue Director Debt Recovery

Rogue Director Debt Recovery dvocate has successfully recovered £2.2K from a Gloucestershire builder; in a case, the client had fully expected to be settled in

Resources

Excellent
Based on 133 reviews
Graeme Walker
Graeme Walker
2023-07-11
Great experience. Was able to customise till happy. Highly recommended. Great designs too!
Raquel Elsey
Raquel Elsey
2023-07-09
Excellent service! Very easy to use from initial ideas to end result. We would highly recommend Australian Logo Design!!
Dave Hill
Dave Hill
2023-07-07
The best logo design in Australia, Michael was outstanding with service and design. 10 stars !
Heath D
Heath D
2023-07-07
***EDIT IN RESPONSE TO BUSINESS I respect your interpretation and spin on the situation, although our opinions of the circumstances and interaction is different*** I just used the inspiration and totally redid the logo myself. Changed the goalposts on me and quoted a brand new job to complete the work - and that was just a minimalistic logo. Can't imagine if it was more complex. Tried to fob my questions off when I asking about pixelation and not using vectors. I'm no designer but in the industry but I just couldn't be bothered arguing. I closed the job off and just cut my losses
Tylan Stanbury
Tylan Stanbury
2023-06-27
Absolute bunch of legends. Made me a great logo and were very easy to work with.
Craig Shearer
Craig Shearer
2023-06-24
Michael was very easy to deal with, only needed a couple of changes to the concept Logo that I chose from the original 6 he supplied. I couldn't have been happier with the results much easier than trying to create my own one online. Very prompt service too, I would definitely use him again if I needed to change my logo.
Sandra Catalina Takac
Sandra Catalina Takac
2023-06-24
Great work and good quality. I am very satisfied with the result. Have now used Australian Logo Design for a number of Logo’s which have all gone smoothly and resulted in exactly what we wanted. Keep up the great work!
Cherie King
Cherie King
2023-06-24
Exceptional service and turnaround time. Very patient with my many questions and design preferences. Highly recommend. ⭐️⭐️⭐️⭐️⭐️
Lara Coops
Lara Coops
2023-06-21
Excellent experience. Took everything we asked for into consideration and completed our logo FIRST Go. Professional and very well proced.
Casey-Lee Shushu
Casey-Lee Shushu
2023-06-15
Quick and friendly service. Nailed the logo based on the description I provided.